The short answer
An AI companion for an elderly parent can be a talking tabletop device (ElliQ, Ato, Sam), scheduled AI phone calls (Joy Calls), or a robotic pet. Costs run from about $10 a month to more than $800 in the first year. Research on loneliness is early and mostly small or company-linked, so use these tools alongside people, not instead of them.
This guide is for families weighing an AI companion for a parent who spends long days alone, and for older adults curious about what these devices actually do. The one thing to know: the evidence that AI companions reduce loneliness is early and mostly comes from small or company-linked studies. They work best as an extra voice in the day, alongside people, not in place of them.
What an AI companion is (and is not)
"AI companion" covers several very different products. It helps to sort them into four groups:
- Tabletop companion devices such as ElliQ, Ato and Sam. They talk, start conversations on their own, give reminders and send updates to family.
- AI phone-call services such as Joy Calls. An AI voice calls your parent's regular phone on a schedule. No device, no Wi-Fi.
- Robotic pets such as Joy for All cats and pups or Tombot's Jennie. They do not talk, but they purr, bark and respond to touch.
- General voice assistants such as Amazon's Alexa+, which can now hold a more natural conversation. See our guide to Alexa for elderly parents.
None of these is a medical device, a caregiver or an emergency service. Some send alerts to family, but none replaces a medical alert button, a doctor or a regular visit.
The options side by side
Prices below come from each company's own website in October 2026. Subscription terms matter more than the sticker price, so read the notes.
| Product | Type | Upfront | Ongoing cost | Commitment and returns |
|---|---|---|---|---|
| ElliQ | Tabletop robot with screen | $249 lease initiation fee | $39/mo (24-month plan), $49/mo (annual), $59/mo (monthly) | 30-day trial on annual and 24-month plans; plans auto-renew |
| Ato | Screen-free voice device | $179 + shipping ($19 refundable reservation) | Free plan, or $29/mo membership | 30-day refund, you pay return shipping; next batch February 2027 |
| Sam (Quo Labs) | Screen-free voice device | $149.99 (shown as reduced from $200) | None listed ("No subscription") | Free returns, 1-year warranty |
| Joy Calls | AI phone calls | None | $9.99, $19.99 or $29.99/mo | 7-day free trial |
| Joy for All | Robotic cat or pup | Cat $159.99, pup $179.99 | None | One-time purchase |
| Tombot Jennie | Robotic puppy | Reservation listed at $449 | Not stated | First batch sold out; waitlist |
ElliQ: the best known, and the priciest over time
ElliQ, from Intuition Robotics, is a small tabletop robot that comes with a touchscreen. It starts conversations, suggests activities, runs medication reminders, plays games and hosts video calls. ElliQ says it arrives pre-configured: plug it in and connect to Wi-Fi.
The cost is a lease, not a purchase. On ElliQ's membership page in October 2026, every plan adds a one-time $249 lease initiation fee. The 24-month plan is $39 a month, billed $936 up front. The annual plan is $49 a month, billed $588 up front. The monthly plan is $59 a month. So the first charge is about $1,185, $837 or $308, depending on the plan. The annual and 24-month plans include a 30-day trial, and the page lists 30-day no-questions-asked returns. Only the monthly plan says "You can cancel anytime." Longer plans renew automatically, so read ElliQ's terms on cancelling mid-term before you commit.
ElliQ is the product most often cited for loneliness results, mainly through a New York State program (see the research section below).
Ato: screen-free and simple
Ato, from Eighteen Labs in San Francisco, is a screen-free device: your parent just talks to it. Ato holds conversations, starts daily check-ins, reads family messages, gives reminders and plays radio. Family members use an app to send messages, set reminders and see activity summaries.
Ato's launch page in October 2026 lists the device at $179 plus shipping. The first batch had sold out; a $19 reservation, fully refundable and credited toward the price, holds a spot in the next batch, expected February 2027. A free plan covers messages, reminders and radio. The $29-a-month membership adds unlimited proactive conversations. Ato offers a full refund within 30 days of receipt, with the buyer paying return shipping.
On privacy, Ato's privacy page (updated August 18, 2026) says it does not store audio recordings, that family members cannot read conversation transcripts, and that it does not sell data or train its AI models on users' conversations.
Sam by Quo Labs: no subscription
Sam, from Quo Labs in San Francisco, is another screen-free voice companion. It runs a guided daily check-in conversation and shares a summary with family, gives spoken reminders for medicines and appointments, and handles calls and messages. Sam's site says only approved contacts can reach your parent through it, which may help block scam calls. Families use the free Sam app for daily summaries and a cognitive tracking feature.
In October 2026, Sam's site listed one unit at $149.99 (shown as reduced from $200), with free shipping and returns, a 1-year warranty and "No subscription." It needs to be plugged in and connected to Wi-Fi. Sam's site says the company is compliant with HIPAA, the federal health privacy law. As a newer company, it has less of a track record than ElliQ, so check reviews and return terms before you buy.
AI phone calls: no device at all
For a parent who will not use a new gadget, an AI phone-call service may be the easiest start. Joy Calls places scheduled calls to your parent's landline or cell phone. The AI voice, "Joy," checks on mood, pain, meals and medication, and can chat, tell jokes or play trivia. Family members get call summaries in a web app and can opt in to text summaries and alerts.
In October 2026, Joy Calls listed three monthly plans: Basic at $9.99 (one scheduled call, 60 minutes a month), Plus at $19.99 (up to three scheduled calls, 120 minutes) and Premium at $29.99 (up to five scheduled calls, 180 minutes), each with a 7-day free trial. Extra minutes cost 16 to 20 cents each. The site did not explain how to cancel, so ask before you start.
Joy Calls itself suggests telling your parent about the calls beforehand. An unexpected friendly voice on the phone can look exactly like the start of a scam.
You may also see Meela mentioned in older articles as an AI companion call service. In October 2026, Meela's site described a different service: a membership ($119 a year or $24 a month) that books rides, groceries, handyman visits and tech help by phone. That can be useful, but it is not a companionship product.
Robotic pets
Robotic pets are the oldest and simplest option. Joy for All, from Ageless Innovation, sells companion cats ($159.99) and pups ($179.99) on its site in October 2026. The company says they respond to voice and touch with realistic sounds and behaviors. There is no app, no Wi-Fi and no subscription.
Tombot makes Jennie, a lifelike robotic puppy. Tombot says it builds robotic animals for people facing health challenges, and its site highlights memory care. In October 2026, Tombot's site listed a reservation price of $449 (marked down from $499) but also said the first "litter" had sold out and that waitlisted buyers will be contacted with pricing and availability closer to shipping. Treat the timing as uncertain.
Robotic pets are often used in memory care. Some families find a parent with dementia calmer when holding one. Others feel uneasy about a parent believing a toy is a real animal. There is no single right answer: watch how your parent responds, and talk with their care team.
What the research says about loneliness and AI companions
Loneliness is a real health issue, not just a mood. The National Institute on Aging says loneliness and social isolation are associated with higher risks for heart disease, depression and cognitive decline. The U.S. Surgeon General's 2023 advisory, Our Epidemic of Loneliness and Isolation, called isolation and loneliness independent risk factors for cardiovascular disease, dementia, depression and early death, with a risk of premature death comparable to smoking daily.
Whether AI companions fix that is far less settled:
- ElliQ in New York. In August 2023, the New York State Office for the Aging announced a "95% reduction in loneliness" among more than 800 older New Yorkers who used ElliQ. The release was issued together with Intuition Robotics, which makes ElliQ, and it does not explain how loneliness was measured. It was a program rollout, not a controlled trial.
- Robotic pets. A six-month study of 19 older adults using a Joy for All pet, published as an abstract in Innovation in Aging (2021), found participants liked the pet, but their low levels of loneliness and depression did not drop further. The authors concluded the pet helped maintain well-being rather than increase it, and noted the small sample.
- Heavy chatbot use. A four-week randomized study of 981 adults by MIT Media Lab and OpenAI researchers, posted in 2025, found that higher daily chatbot use was linked to more loneliness, more emotional dependence and less socializing with people. It did not focus on seniors, and the authors note it shows a link, not proof of cause. It is still a useful warning about how much is too much.
Most company claims you will see (for example, "3 out of 4 users feel less lonely") come from the companies' own surveys. They may be true for some users, but they are not independent evidence.
AI companions and dementia
Families of people with dementia often ask whether an AI companion can help. Some features may: patient repetition, a calm voice, reminders and music. But there are real risks. A person with dementia may not understand that they are talking to a machine, may share personal or financial information, or may become confused or upset. For many people with moderate or advanced dementia, simpler tools work better: a robotic pet, a dementia clock or familiar music. Talk with your parent's doctor or memory care team before adding a talking device. For more, see our memory and dementia guides.
Privacy, and the risk of leaning on AI too much
A device that listens all day and remembers conversations collects very personal information. Before buying, ask:
- Does the company store audio recordings or transcripts, and for how long?
- Can family members read conversations, or only see activity? (Ato says family sees activity and settings, not content.)
- Is data sold, or used to train AI models?
- How do you delete everything if you cancel?
- Who can call or message your parent through the device?
The bigger risk is quieter. If an AI companion makes it easier for the family to call less often, it has made the problem worse. Use it to fill gaps (the long afternoon, the evening after a bad day) and keep human contact on the calendar: calls, visits, a senior center, a faith community, a volunteer visitor program. Our guide for families of an elderly parent living alone lists other ways to build a support network, and our video calling guide covers devices that connect your parent to real people.
Watch for scams that use AI voices. Scammers can now fake friendly, natural voices. Tell your parent which services will call them, by name, and agree on a family code word for real emergencies. Medicare's own fraud page says Medicare will never call to sell you anything or visit your home; see Medicare.gov.
How to choose
- Parent will not touch new technology: start with AI phone calls on the phone they already use.
- Parent likes conversation and is comfortable with a screen: ElliQ has the most features, at the highest long-term cost.
- Parent wants simple and voice-only: Ato or Sam, keeping in mind both are new and supply has been limited.
- Parent has moderate or advanced dementia: a robotic pet may be calmer than a talking device.
- Parent already has an Echo and Prime: try Alexa+ first, since it costs nothing extra with Prime.
Use the trial. Put the return deadline on your calendar the day the device arrives. Many families find out in the first two weeks whether a parent actually enjoys talking to it.
How we chose
We have not tested these products hands-on. We compared each company's published features, prices, subscription and return terms and privacy statements as listed on its own website in October 2026, and we read the independent research available. We gave weight to what matters to older adults and their families: ease of use, total cost over a year, what happens when you cancel, and privacy. Company-reported results are labeled as such.
Common questions
What is the best AI companion for seniors?
It depends on your parent. ElliQ has the most features but costs the most over time; Ato and Sam are simpler voice-only devices; AI phone calls need no device at all; robotic pets suit many people with dementia.
How much does ElliQ cost?
On ElliQ's site in October 2026, plans were $39, $49 or $59 a month depending on commitment, plus a one-time $249 lease initiation fee.
Do AI companions really reduce loneliness?
The evidence is early. A New York State program reported large drops in loneliness with ElliQ, but it was not a controlled trial and was announced with the maker. A 2025 randomized study of adults found heavier chatbot use was linked to more loneliness.
Are AI companions good for someone with dementia?
Sometimes, but with care. A talking device can confuse some people with dementia, and they may share private information. A robotic pet or simpler tools may work better; ask the care team.
Can an AI companion call 911?
Do not rely on one for emergencies. These products are not medical alert systems. If falls or emergencies are a concern, use a dedicated medical alert device.
Is my parent's conversation private?
It depends on the company. Read the privacy policy for whether audio or transcripts are stored, whether family can see conversations, and whether data is sold or used to train AI.
Sources
We checked these sources on October 31, 2026.
- ElliQ: Membership plans and pricing
- ElliQ: Home page and FAQ
- Ato: Home page
- Ato: Launch and reservation page
- Ato: Privacy policy
- Sam by Quo Labs: Home page
- Joy Calls: Plans and how it works
- Meela: Home page
- Joy for All (Ageless Innovation): Companion Pets
- Tombot: Jennie
- National Institute on Aging: Loneliness and Social Isolation, Tips for Staying Connected
- AHRQ: Surgeon General Advisory on the Epidemic of Loneliness and Isolation
- New York State Office for the Aging: ElliQ rollout announcement (August 2023)
- Rebola and Malle: A Longitudinal Study of Older Adults' Acceptance of Robot Companions (Innovation in Aging, 2021)
- Fang et al.: How AI and Human Behaviors Shape Psychosocial Effects of Extended Chatbot Use (arXiv, 2025)
This guide is general information, not medical, legal or financial advice. Medicare Senior is independent and is not affiliated with Medicare or any government agency. No company paid to be mentioned here.
